Shopping & Support

At Japanitoy, we believe shopping for intimate wellness products should be simple, flexible, and completely comfortable. Whether you prefer personal assistance or a smooth online experience, our team and platform are designed to support you at every step.

Flexible Shopping Options

You can place your order in the way that suits you best:

• Assisted Phone Ordering: If you prefer personal guidance, our trained support executives are available to help you choose products, understand features, and place your order over the phone. Simply share your requirements, confirm your details, and your order will be processed securely and discreetly.
• Online Shopping: Browse our website at your convenience, select your desired products, add them to your cart, and proceed through a secure checkout. Fill in your delivery details, choose your preferred payment method, and complete your order in just a few simple steps.

Dedicated Customer Support

Our customer support team is always ready to assist you with product information, order tracking, payment queries, delivery updates, and after-sales support. We ensure prompt, respectful, and confidential service at all times.